Diagnostics & Troubleshooting
Won’t turn on, won’t boot, freezing, blue screens, strange noises. We track down the real cause and tell you your options.
Desktops, laptops, and everything plugged into them, repaired at your home or business. Call to set up a visit and get a straight answer on what it’ll take to get you back up and running.
Windows PCs, laptops, and many Macs, depending on the model. Not sure if we can help? Call or email and ask.
Won’t turn on, won’t boot, freezing, blue screens, strange noises. We track down the real cause and tell you your options.
Pop-ups, fake warnings, hijacked browsers, and ransomware cleanup, plus advice on keeping it from happening again.
Rescue photos, documents, and files from failing or damaged drives, then set up backups so you never have to worry again.
SSD swaps, more memory, and clean-ups that make an old computer feel new for a fraction of the cost of replacing it.
Screen replacements, keyboards, batteries, charging ports, hinges, and overheating fans.
Fresh installs and upgrades of Windows and other operating systems, driver problems, and moving everything from your old computer to your new one.
Wi-Fi dead zones, router setup, printers that won’t connect, and getting every device talking to each other, right where you use them.
Gaming rigs, workstations, or a simple, reliable family computer, built to fit your needs and budget.
On-site help with workstations, backups, networks, and point-of-sale headaches for local businesses, ranches, and offices.
We’re based in Ash Fork and cover most of northern Yavapai County and parts of Coconino County, including Prescott, Prescott Valley, Chino Valley, Paulden, Cottonwood, Sedona, Williams, Parks, and Flagstaff, plus the surrounding areas. Not sure if you’re in range? Give us a call.
Many repairs are finished during the visit. If parts need to be ordered, we’ll give you a timeline up front.
Most repairs don’t touch your files at all. If a repair could put your data at risk, we’ll talk to you first and back things up when possible.
Yes, many of them. Whether a Mac can be repaired depends on the model and how repairable Apple made it, so call or email with your model and what’s going on. We’ll tell you honestly what’s possible before scheduling a visit.
Often, yes. An SSD and a clean-up can add years of life. If it’s not worth the money, we’ll say so and help you choose a replacement.
Give us a call and we’ll set up a time to come to you. Honest pricing, no runaround.